MRO Middle East is part of the Informa Markets Division of Informa PLC

Informa
Informa
February 10-11, 2025
Dubai, United Arab Emirates

Exhibitor Resource Centre

Thank you for exhibiting at MRO Middle East at the Dubai World Trade Centre. We look forward to helping exhibitors, attendees, contractors, standbuilders navigate through the show.

 


Buildup

08 February 2025 

08:00 – 20:00 

Space Only Stands access to the site 

09 February 2025 

08:00 – 20:00 

Space Only Stands access continues 

  • All stand construction must be completed by 18:00hr 
  • Exhibit setup should be completed by 20:00hrs 
  • Please go to 'Stands (Built By You)' section to view the Space Only Regulations and the information for contractors' delivery truck access to the site. 

09 February 2025 

12:00 – 20:00 

Shell Scheme Exhibitors access to the site 

  • Exhibit setup should be completed by 20:00hrs 
FAILURE TO MEET THE ABOVE DEADLINES WILL RESULT IN A PENALTY FEE. 

FOR ANY SHIPMENTS / ONSITE DELIVERY, EXHIBITORS' MUST BE PRESENT TO RECEIVE THE ITEMS OR EXHIBITORS CAN ARRANGE WITH THE OFFICIAL FREIGHT PARTNERS. 

Show Open Timings

  Exhibitor Access  Show Timings 
10 February 2025  08:00 – 18:00  10:00 – 17:30 
11 February 2025  08:30 – 20:00  10:00 – 16:00 

Badge Registration

09 February 2025  08:00 – 18:00 
10 February 2025  08:00 – 17:00 
11 February 2025  08:00 – 15:00 
Badges are 'print-at-home'. You will receive an email with your 'print-at-home' badge approximately two weeks before the event. 

Dismantle

11 February 2025 

16:00 – 16:30 

Removal of hand-held and valuable goods only 

11 February 2025 

16:30 – 23:59 

Breakdown Period / Dismantling of stands 

12 February 2025 

08:00 – 15:00 

All exhibits to be removed from the exhibition halls 

All exhibits and stand fittings and waste must be cleared from site 

FAILURE TO MEET THIS DEADLINE WILL RESULT IN A PENALTY FEE. ANYTHING LEFT IN THEHALL AFTER THIS TIME WILL BE TREATED AS WASTE. 
THE ORGANISERS AND THE VENUE WILL NOT BE HELD RESPONSIBLE FOR ANY LOSS ORDAMAGE TO STANDS OR EXHIBITS. 

Services

Supplier

Deadline

General Service Contractor

  • Shell Scheme Graphics
  • Floor Coverings Furniture Custom Build
  • Power & Electrics (for all)
  • AV 

GES 
E: [email protected]
+971 4 885 5448 
Webshop

Early Bird Deadline

- 17th January 

Venue Services

  • Catering
  • Internet
  • Cleaning
  • Rigging
  • Hosts & Hostesses
  • Water & Waste Piped Services

DWTC
E: [email protected] 
 T: +971 4 389 3899
Webshop

Early Bird – 13th January

Local  Shipping 

  • Material Handling
  • Empty Containers
  • Forklift Rental

Airlink International UAE  
E: [email protected] 
T: +971 (0) 4 332 5334


International Freight / Shipping 

DSV Fairs & Events  
+44(0)1376 567292 |
Mobile +44(0)7921 231219   
E: [email protected]


Stand Plan Submissions

BLG Event Management
E: [email protected]
T: +971 50 307 3132 

10th January

Exhibitors must be registered for posted show hours. You will receive a separate email with login instructions to register your staff badges. The email will be sent from [email protected]. If you have not received your login details for the badge portal, please email [email protected]

Lead retrieval is a complimentary benefit available via the event app.  

All contractors, suppliers, and vendors are required to complete the EAC form

In addition to this, any person present in the exhibition halls and loading area during build-up and breakdown must present a valid digital pass. These passes can be obtained from the Contractor+ Portal, the DWTC centralized system for online applications, payments and pass management. If you have any queries please contact the team directly at the DWTC on [email protected] or call +971 04 306 4816.

Exhibitors who have booked a Shell Scheme - Stands (Provided by Us) will receive the following package.

MRO Shell Scheme 

  • GES Square Profile Stand Frame (2.5mH) 
  • White Foamex infill panels (2.5mH) 
  • Grey carpet 
  • 3 x White metal Hallide spotlights (LED) 
  • 1 x 3 – pin Electrical Socket 
  • Vinyl cut exhibitor name and stand number in English 
  • Show Logo 
  • Click here for the panel specifications 

AIME Shell Scheme 

  • GES Square Profile Stand Frame (2.5mH) 
  • White Foamex infill panels (2.5mH) 
  • Grey carpet 
  • 3 x White metal Hallide spotlights (LED) 
  • 1 x 3 – pin Electrical Socket 
  • Vinyl cut exhibitor name and stand number in English 
  • Show Logo 
  • Click here for the panel specifications 

AIME Turnkey 

  • GES Square Profile Stand Frame (2.5mH) 
  • White Foamex infill panels (2.5mH) 
  • Grey carpet 
  • 3 x White metal Hallide spotlights (LED) 
  • 1 x 3 – pin Electrical Socket 
  • 2 x chairs, 1 x table, 1 x lockable cabinet 
  • Vinyl cut exhibitor name and stand number in English 
  • Show Logo 
  • Seamless Graphics - click here for the specifications. 

The organisers have partnered with BLG Event Management to oversee the space only stand review process. This to enhance health & safety and to mitigate the risks involved with space only stand construction. This independent review process has a set fee of US$250 per stand for non-complex stands and US$700 for complex stands over 4m height in height and double decks.

Stand Submission for review 

  • All stand plans need prior approval. Please upload the following as part of your submission: 
  • Heights, widths and lengths of structure 
  • Full final visuals of structure/stand. 
  • Staircase details including handrails (Double Deck Stands & Outdoor Pavilion Only) 
  • Risk Assessment (RA) & Method Statement (MS) 
  • Contractor details form 
  • Contractors Insurance PLI (Public Liability Insurance) copy to the value of USD2,000,000. 
  • Details of any exhibits with moving parts, together with how they are to be guarded against causing injury. 
  • Full Structural Calculations: load bearings, beams & columns working to the venue codes in Structural Calculation/ Performance Specifications for complex stands section. (Double Deck Stands &Outdoor Pavilion Only) 

Permission to build certification will only be granted based on the above being received and subject to all review fees being paid.

Stand Plan Submission

Click here to submit your stand plans. If you have queries, please email: [email protected]  

You will be expected to produce a professionally built custom stand with a high level of finish and safety compliance and one that is in line with the high-quality, professional nature of the event. Permission to Build is only an authorisation to start building the stand - regular checks will be made on each stand to ensure the appropriate use of materials, structural integrity, etc. If our safety advisors are concerned about the above in any way, we reserve absolute right to terminate any stand construction. PLEASE NOTE THAT IT IS NOT ALLOWED TO FIX YOUR BACK WALLS INTO NEIGHBOURING STANDWALLS 

Please refer to the exhibitor manual (coming soon) for further details on rules & regulations, complex stands and double story stands.

Exhibitors are required to carry property and liability insurance in amounts sufficient to cover any losses or liabilities exhibitor may incur in connection with the Show, including without limitation, due to damage or loss to exhibitor’s property or injury to the person and/or property of others. Notwithstanding the foregoing and except as otherwise provided in the Exhibitor Resource Center, at all times that exhibitor has access to the Show grounds, exhibitor shall maintain at a minimum the following insurance from an insurance company rated B+ or above by A.M. Best Company (or equivalent insurance rating agency):

General commercial liability insurance, including contractual liability and advertising injury coverage, with a minimum liability limit of not less than $1,000,000 combined single limit per occurrence and $2,000,000 aggregate.

Exhibitor’s policy should add Informa Media, Inc. and Informa Business Media, Inc. and their respective affiliates, the applicable Show facility, and/or any other official exhibitor service contractor as additional insureds.

By executing the Agreement, exhibitor represents and warrants that it has all such insurance in effect and that it shall maintain all such insurance at least through exhibitor’s occupancy of the exhibit space and the Show facility. If requested by Show Management, exhibitor shall provide a certificate of insurance evidencing the required coverage.

Your COI must include the following:

  • Producer: Exhibitors Insurance company & their address:
  • Insured: The exhibitor & their address:
  • Contact info
  • Insurer(s) affording coverage: See requirements above
  • Type of Insurance
  • Policy number
  • Effective Dates: Must include all move in and move out days
  • Limits
  • Description of Operations/ Locations/ Vehicles: Additionally Insured: Must include Informa Media, Aviation Week Network, GES (general contractor), DWTC, their agents, directors, and employees
  • Certificate holder / address of certificate holder: Informa Media
  • Authorized Representative Signature

The certificate of Insurance can be submitted via the EAC form