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Exhibitor Resource Center

Thank you for exhibiting at MRO Middle East at the Dubai World Trade Centre. We look forward to helping exhibitors, attendees, contractors, standbuilders navigate through the show.  

Customer Service Team  

WhatsApp: +31 20 245 5355
Email: customerservicemro@informa.com
Hotline: +31 20 245 5355 

NEW for 2027

Stand Plan Submission – Late Penalty Fee

Due to the additional structural approvals now required by DWTC, the submission deadline has been brought forward. The stand plan deadline to submit to BLG is 18 December 2026. BLG will review all plans and documents accordingly before submitting to DWTC for their approval. Please note that for any plans submitted after 8th January 2027, an additional charge of USD 550 + VAT will be applied to the existing approval fees. This charge is a direct pass-through cost to cover the penalties and additional fees imposed by DWTC.

To avoid delays, all plans and supporting documentation must be fully completed, and all associated payments must be received prior to submission through the DWTC portal. Incomplete submissions or outstanding payments may prevent the approval process from commencing and could impact your build schedule.

Please also be aware that all contractors and exhibitors must obtain and hold a valid DWTC Permission to Build prior to commencing construction activities on site. Failure to produce a valid approval when requested during the build-up period may result in a fine of AED 10,000 being issued directly to the contractor or exhibitor concerned.

Neither the Organiser nor BLG Event Management accepts any liability for such penalties and neither party has the authority to influence, reduce, or waive fees imposed by DWTC. Responsibility for obtaining the necessary approvals and ensuring compliance with all submission deadlines remains with the contractor and/or exhibitor.

We strongly recommend submitting all required documentation as early as possible to avoid additional charges, approval delays, or venue-imposed penalties.

 Shell Scheme Restrictions

This also means the DWTC will be monitoring closely to ensure there is no construction within shell scheme booths. For example, no wooden structures within the shell scheme are permitted, only metal frames with self supporting feet would be acceptable.

Venue Exhibitor Access Pass – Build-Up & Breakdown Only

The DWTC have introduced a ‘Venue Exhibitor Access Pass’ to support a smooth and compliant build-up and breakdown period. Exhibitors requiring access at this time to inspect their stand and / carry out work activities must obtain the pass at AED 30 per person, per day.

This pass may be used for:

  • Viewing and checking stand progress
  • Coordinating with appointed contractors
  • Stand set-up and dismantling activities
  • Technical, IT, engineering and contractor-related work inside the halls

All venue health & safety requirements, including Personal Protective Equipment (PPE), must be followed at all times. Any personnel carrying out work activities must complete the mandatory health & safety induction. Exhibitor personnel holding a valid Venue Exhibitor Access Pass will be permitted access to the halls via the main entrances.

* On the final day of build-up, exhibitors may be permitted to enter the halls with their Event Exhibitor Badge following hall assessment and safety clearance by the Venue Health & Safety team.

Registration ProcessOrganisers can manage exhibitors' access via Organiser+ portal (DWTC online portal). The portal allows:

  • Bulk or individual registrations
  • ID/passport upload with automated data capture
  • QR-based badge issuance
  • Online payment

Event Schedule

Below you will find all the dates and times for the event. Please be aware that some of the times may be subject to change. If any changes to this schedule are made, we will alert you via email.  

Build Up
31 January 2027  08:00 – 20:00Space Only Stands access to the site  
01 February 2027  08:00 – 20:00

Space Only Stands access continues  

  • All stand construction must be completed by 18:00hr  
  • Exhibit setup should be completed by 20:00hrs  
  • Please go to the 'Stands (Built by You)' section to view the Space Only Regulations and the information for contractors' delivery truck access to the site.  
01 February 2027  12:00 – 20:00

Shell Scheme Exhibitors access to the site  

  • Exhibit setup should be completed by 20:00hrs  

FAILURE TO MEET THE ABOVE DEADLINES WILL RESULT IN A PENALTY FEE.  

FOR ANY SHIPMENTS / ONSITE DELIVERY, EXHIBITORS MUST BE PRESENT TO RECEIVE THEITEMS OR EXHIBITORS CAN ARRANGE WITH THE OFFICIAL FREIGHT PARTNERS.  

PERSONAL PROTECTIVE EQUIPMENT (SAFETY FOOTWEAR, HI VIS, ETC.) IS REQUIRED FOR CONTRACTORS & EXHIBITORS ENTERING THE HALL DURING BUILD-UP  


Show Open Timings

Exhibitor AccessShow Timings
02 February 2027  08:00 – 18:0010:00 – 17:30
03 February 2027  08:30 – 20:0010:00 – 16:00


Badge Registration
01 February 2027 08:00 – 18:00
02 February 2027 08:00 – 17:00
03 February 2027 08:00 – 15:00


Dismantle
03 February 2027  16:00 – 16:30Removal of hand-held and valuable goods only  
03 February 2027  16:30 – 23:59Breakdown Period / Dismantling of stands  
04 February 2027  08:00 – 15:00 

All exhibits to be removed from the exhibition halls  

All exhibits and stand fittings and waste must be cleared from site  

FAILURE TO MEET THIS DEADLINE WILL RESULT IN A PENALTY FEE. ANYTHING LEFT IN THEHALL AFTER THIS TIME WILL BE TREATED AS WASTE.  

THE ORGANISERS AND THE VENUE WILL NOT BE HELD RESPONSIBLE FOR ANY LOSS ORDAMAGE TO STANDS OR EXHIBITS.  


Primary Suppliers / Vendors

Services
Services
Services
Supplier
Services
Deadlines
General Service Contractor  
  • Shell Scheme Graphics 
  • Floor Coverings Furniture Custom Build                                 
  • Power & Electrics (for all)  
  • AV   
General Service Contractor  
  • Shell Scheme Graphics 
  • Floor Coverings Furniture Custom Build                                 
  • Power & Electrics (for all)  
  • AV   
General Service Contractor  
  • Shell Scheme Graphics 
  • Floor Coverings Furniture Custom Build                                 
  • Power & Electrics (for all)  
  • AV   

GES   

aimemro@ges.com  
+971 4 885 5448   

Web shop: Expresso by GES  
General Service Contractor  
  • Shell Scheme Graphics 
  • Floor Coverings Furniture Custom Build                                 
  • Power & Electrics (for all)  
  • AV   

Early Bird Deadline  

  • 8th January 2027 
Venue Services
  • Catering 
  • Internet 
  • Cleaning 
  • Rigging  
  • Water & Waste 
  • Piped Services  
Venue Services
  • Catering 
  • Internet 
  • Cleaning 
  • Rigging  
  • Water & Waste 
  • Piped Services  
Venue Services
  • Catering 
  • Internet 
  • Cleaning 
  • Rigging  
  • Water & Waste 
  • Piped Services  

DWTC  

support@eventplus.ae   
 T: +971 4 389 3899  

Web shop: 
Coming Soon
Venue Services
  • Catering 
  • Internet 
  • Cleaning 
  • Rigging  
  • Water & Waste 
  • Piped Services  

Early Bird 

  • 3rd January 2027  


Local Shipping   
  • Material Handling 
  • Empty Containers  
  • Forklift Rental  
Local Shipping   
  • Material Handling 
  • Empty Containers  
  • Forklift Rental  
Local Shipping   
  • Material Handling 
  • Empty Containers  
  • Forklift Rental  

Airlink International UAE    

william@airlink.ae   
T: +971 (0) 4 332 5334  
Local Shipping   
  • Material Handling 
  • Empty Containers  
  • Forklift Rental  

International Freight / Shipping   
International Freight / Shipping   
International Freight / Shipping   

DSV Fairs & Events    

+44(0)1376 567292 
Mobile +44(0)7921 231219     
matt.cross@dsv.com  
International Freight / Shipping   

Stand Plan Submissions
Stand Plan Submissions
Stand Plan Submissions

BLG Event Management  

aimemro.design-submissions@blg-events.com  
Call: +971 50 482 7598  
Whatsapp:  +971 56 795 1985  
Stand Plan Submissions

18th December 2026  

Exhibitors and Contractors Insurance  
Exhibitors and Contractors Insurance  
Exhibitors and Contractors Insurance  

Aviation Week Network   

Contactor Online submission:   
https://fs2.formsite.com/AW-Events/form58/index  
Exhibitor Online Submission:   
Exhibitor Insurance Submission  
Exhibitors and Contractors Insurance  
2nd January 2027  
Temporary Staff  
Temporary Staff  
Temporary Staff  

Xenial Events  

admin@xenialevents.com  
ruth@xenialevents.com  
+971 50 996 4860
Temporary Staff  

Floral   
Floral   
Floral   

Blooms  

blooms@emirates.net.ae   
+971 4 394 6094  
Floral   

Exhibitor Badges & Contractor Access

Exhibitors must be registered for posted show hours. You will be able to register your staff via the event app – which will be available end of October. More details coming soon!   

All contractors, suppliers, and vendors are required to complete the EAC form.   

In addition to this, any person present in the exhibition halls and loading area during build-up and breakdown must present a valid digital pass. These passes can be obtained from the Contractor+ Portal, the DWTC centralized system for online applications, payments and pass management. If you have any queries please contact the team directly at the DWTC on accreditationliason@dwtc.com or call +971 04 306 4816.   

Shell Scheme Stands

Exhibitors who have booked a Shell Scheme - Stands (Provided by Us) will receive the following package. 

MRO Shell Scheme

  • GES Square Profile Stand Frame (2.5mH)   
  • White Foamex infill panels (2.5mH)
  • Grey carpet   
  • 3 x White metal Hallide spotlights (LED)   
  • 1 x 3 – pin Electrical Socket   
  • Vinyl cut exhibitor name and stand number in English   
  • Show Logo   
SHELL SCHEME STANDS

AIME Shell Scheme 

  • GES Square Profile Stand Frame (2.5mH)   
  • White Foamex infill panels (2.5mH)
  • Grey carpet   
  • 3 x White metal Hallide spotlights (LED)   
  • 1 x 3 – pin Electrical Socket   
  • Vinyl cut exhibitor name and stand number in English   
  • Show Logo   
SHELL SCHEME STANDS

AIME Turnkey   

  • GES Square Profile Stand Frame (2.5mH)   
  • White Foamex infill panels (2.5mH)   with graphics
  • Grey carpet   
  • 3 x White metal Hallide spotlights (LED)   
  • 1 x 3 – pin Electrical Socket   
  • 2 x chairs, 1 x table, 1 x lockable cabinet   
  • Vinyl cut exhibitor name and stand number in English   
  • Show Logo    
SHELL SCHEME STANDS

MRO Turnkey 

  • GES Square Profile Stand Frame (2.5mH)   
  • White Foamex infill panels (2.5mH)   with graphics
  • Grey carpet   
  • 3 x White metal Hallide spotlights (LED)   
  • 1 x 3 – pin Electrical Socket   
  • 2 x chairs, 1 x table, 1 x lockable cabinet   
  • Vinyl cut exhibitor name and stand number in English   
  • Show Logo   
SHELL SCHEME STANDS

Raw Space Stands

The organisers have partnered with BLG Event Management to oversee the space only stand review process. This to enhance health & safety and to mitigate the risks involved with space only stand construction. This independent review process has a set fee of US$250 per stand for non-complex stands and US$700 for complex stands over 4m height in height and double decks.   

Stand Submission for review   

  • All stand plans need prior approval. Please upload the following as part of your submission:   
  • Heights, widths and lengths of structure   
  • Full final visuals of structure/stand.   
  • Staircase details including handrails (Double Deck Stands)   
  • Risk Assessment (RA) & Method Statement (MS)   
  • Contractor details form   
  • Contractors Insurance PLI (Public Liability Insurance) copy to the value of USD2,000,000.   
  • Details of any exhibits with moving parts, together with how they are to be guarded against causing injury.   
  • Full Structural Calculations: load bearings, beams & columns working to the venue codes in Structural Calculation/ Performance Specifications for complex stands section. (Double Deck Stands)   

Permission to build certification will only be granted based on the above being received and subject to all review fees being paid.  

Please send your plans and documents to aimemro.design-submissions@blg-events.com   no later than 18th December 2026 

You will be expected to produce a professionally built custom stand with a high level of finish and safety compliance and one that is in line with the high-quality, professional nature of the event. Permission to Build is only an authorisation to start building the stand - regular checks will be made on each stand to ensure the appropriate use of materials, structural integrity, etc. If our safety advisors are concerned about the above in any way, we reserve absolute right to terminate any stand construction. PLEASE NOTE THAT IT IS NOT ALLOWED TO FIX YOUR BACK WALLS INTO NEIGHBOURING STANDWALLS   

Please refer to the exhibitor manual (coming soon) for further details on rules & regulations, complex stands and double story stands.   

Freight & Shipping

Without careful planning, shipping everything from brochures to booths can be a difficult and costly process. Click here (link coming soon) to download view the tariffs and here (link once created)  to download the order form from our official supplier DSV. Please view the Freight, Shipping & Storage section within the manual to view the shipping address details and deadlines.     

The official on-site freight handler is Airlink International and DSV Fairs & Events and will be the only companies authorized to perform lifting and forklifting in the hall. Stand build contractors and exhibitors will not be permitted to operate any lifting or access equipment. Any unauthorized lifting or access equipment will be removed from site. For further information on delivery, transportation and removal of exhibits please contact them directly.  

Insurance

The organizers cannot accept responsibility for damage to stands or loss of property on any stand or anywhere else at the exhibition, or during its delivery/removal from the building for any reason whatsoever. Exhibitors are required to carry property and liability insurance in amounts sufficient to cover any losses or liabilities exhibitor may incur in connection with the Show, including without limitation, due to damage or loss to exhibitor’s property or injury to the person and/or property of others. Notwithstanding the foregoing and except as otherwise provided in the Exhibitor Resource Center, always that exhibitor has access to the Show grounds, exhibitor shall maintain at a minimum the following insurance from an insurance company rated B+ or above by A.M. Best Company (or equivalent insurance rating agency):   

General commercial liability insurance, including contractual liability and advertising injury coverage, with a minimum liability limit of not less than $1,000,000 combined single limit per occurrence and $2,000,000 aggregate.   

  • Producer: Exhibitors Insurance company & their address
  • Insured: The exhibitor & their address
  • Contact info
  • Insurer(s) affording coverage: See requirements above
  • Type of Insurance
  • Policy number
  • Effective Dates: Must include all move in and move out days
  • Limits
  • Description of Operations/ Locations/ Vehicles: 
  • Additionally Insured: Must include Informa Media, Aviation Week Network, GES, and the Dubai World Trade Centre their agents, directors, and employees  
  • Certificate holder / address of certificate holder: Informa Media
  • Authorized Representative Signature

The certificate of Insurance can be submitted via the EAC form  for Contractors. And via this form for Exhibitors.    

By executing the Agreement, exhibitor represents and warrants that it has all such insurance in effect and that it shall maintain all such insurance at least through exhibitor’s occupancy of the exhibit space and the Show facility. If requested by Show Management, the exhibitor shall provide a certificate of insurance evidencing the required coverage.