Summit: February 24, 2020
Exhibition:  February 25-26, 2020

Dubai, UAE
#MROME

Exhibitor Resource Center

Exhibitor Manual

In it you will find the answers to all your questions and it will provide you with important information about how to navigate getting your booth and materials to the show. 

All service orders necessary for participation at MRO ME & AIME 2020 are available and must be submitted via Exhibitor Ordering System (EOS), no other form of applications will be processed. It is possible to order the following services online:

  • Official Program Book Entry
  • Additional Program Book Entry
  • Subsidiary and Associated companies
  • Shell Scheme Name Panel (Mandatory for Shell Scheme Exhibitors)
  • Furniture & Stand Fitting Extras
  • Shell Scheme Electrical Requirements
  • Space Only Electrical Requirements (Mandatory for Space Only Exhibitors)
  • Stand Designs Submission (Mandatory for Space Only Exhibitors)
  • Internet and Telephone Requirements
  • Temporary Staff
  • Electronic Press Box access

Each exhibitor will be provided with a personalised account that allows them to access the exhibition rules and regulations, view the mandatory forms relevant to them, place orders, pay for orders and generate paid invoices.

The primary suppliers/vendors for this event are:

The Operations Team

Operations Manager

Alex Brlajova

Alexandra@dubai.aero

Event Manager

Defne Alpay

defne.alpay@dubai.aero.

Senior Events Manager

Allison Gold

Allison.gold@aviationweek.com

Official Electrics, Shell Scheme & Furniture

GES Middle East
WD6, Dubai Investment Park 1, Dubai
PO Box 95159, UAE
Tel: + 971 (0)4 885 5448
Fax: + 971 (0)4 882 4136
Contact: GES UAE Service Centre
e-mail: aimemro@ges.com

OFFICIAL CONTRACTOR MUST BE USED FOR THIS SERVICE

Official Catering Contractors

Dubai World Trade Centre
Stand Catering Enquiries
Tel: +971 4 308 6333
e-mail: EventPlus@dwtc.com

OFFICIAL CONTRACTOR MUST BE USED FOR THIS SERVICE

For a complete list of service providers, please download the exhibitor manual.

Exhibition Build Up

Access to Site for Space Only Stands

08:00 – 20:00

Sunday 23rd February 2020 Monday 24th February 2020

Access to Site for Shell Scheme Exhibitors

12:00 – 20:00

Monday 24th February 2020

ALL STAND CONSTRUCTION MUST BE COMPLETED BY 18:00 ON MONDAY 24th FEBRUARY 2020. EXHIBIT SET UP SHOULD BE COMPLETED BY 20:00HRS ON MONDAY 24th FEBRUARY 2020.

FAILURE TO MEET THESE DEADLINES WILL RESULT IN A PENALTY FEE.

Show Open Days

 

EXHIBITOR ACCESS

SHOW TIMES

Tuesday 25th February 2020

08:00 – 18:00

10:00 –  17:30

Wednesday 26th February 2020

08:30 – 20:00

10:00 – 16:00

Registration Open Times

Monday 24th February 2020

08:00 – 17:00

Tuesday 25th February 2020

08:00 – 17:30

Wednesday 26th February 2020

08:00 – 15:00

Show Events

Monday 24th February 2020

08:30 – 19:00

MRO Middle East Summit, Conrad Dubai

Tuesday 25th February 2020

10:00 – 11:00

Official Opening & VIP Tour, DWTC

Tuesday 25th February 2020

11:00 – 16:00

AIME Workshop, Exhibition Hall

Wednesday 26th February 2020

11:00 – 15:00

AIME Workshop, Exhibition Hall

Breakdown

Wednesday 26th February 2020

15:30 – 16:00

Removal of hand held goods only

Wednesday 26th February 2020

16:00 - 23:59

Breakdown Period

Thursday 27th February 2020

08:00 – 18:00

All exhibits to be removed from the exhibition halls

ALL EXHIBITS STAND FITTINGS AND WASTE MUST BE CLEARED FROM THE SITE BY 18:00 ON THURSDAY 27th FEBRUARY 2020.

FAILURE TO MEET THIS DEADLINE WILL RESULT IN A PENALTY FEE. ANYTHING LEFT IN THE HALL AFTER THIS TIME WILL BE TREATED AS WASTE

SHELL SCHEME

GES has been appointed as the official contractor by the Organisers and will be responsible for the erection of the official shell scheme. A full management and technical service will be provided on-site at all times.

The organisers will allow shell scheme exhibitors to modify their shell scheme stand, as long as the design remains within the original shell structure and design has been forwarded to, and approved by organisers before build up’

To see what your booth includes:

SPACE ONLY STANDS

ou will be expected to produce a professionally built custom stand with a high level of finish and safety compliance and one that is in line with the high-quality, professional nature of the event. Space Only as an option works very well for companies as a whole and adds an extra level of brand re-enforcement. However, if you feel that the Space-Only option is more than you are prepared to commit to, then please get in touch with your Sales Manager without delay to discuss changing to shell-scheme if practical. If you need help with sourcing a professional Stand Contractor that can work according to the quality and health and safety standards that we expect to see at out events, we can recommend our Official Partner GES. For further information contact: aimemro@ges.com

For complete display rules:

Contractor Badges

Contractor Badges are issued by Dubai World Trade Centre on-site, however the ‘Stand Design and Authorised Contractor’ form available via the online exhibitor manual (Exhibitor Ordering System (EOS)) must be submitted prior to arrival on-site.

Temporary Contractor Badges

Local Contractors (UAE Based) Individual Application
All contractor staff must report to the cashier’s cabin at either the Za’abeel or main marshalling yard to receive a temporary contractor badge in exchange of a valid proof of identity. This can either be a UAE labour or UAE national ID card, UAE driving licence or a UAE government organisation ID card which will be kept at the cashier’s cabin until the contractor badge is returned.
Each contractor badge costs AED 20.00 and is valid for one day only (from 00:01 to 24:00). A fee of AED 250.00 will be charged for any lost contractor badges.

Group Application
Contractors may also apply for DWTC’s contractor badges for the company’s entire team up to one hour before the build-up / teardown starts. A representative of the company should submit the application at the cashier’s cabin at either the Za’abeel or main marshalling yard along with each staff’s original proof of identity (UAE labour or UAE national ID card, UAE driving licence or a UAE government organisation ID) which will be kept until the contractor badges are returned.

Each contractor badge costs AED 20.00 and is valid for one day only (from 00:01 to 24:00). A fee of AED 250.00 will be charged for any lost contractor badges.

International Contractor Badges (non-UAE based)
All contractor staff must report to the cashier’s cabin at the Za’abeel marshalling yard to obtain a temporary contractor badge in exchange for a passport copy. The badge will be valid for a maximum of 15 days. A charge of AED 200.00 per badge applies; this AED 200.00 charge represents an entrance fee of AED100.00 and a refundable deposit of AED100.00. The refundable deposit can only be claimed upon returning the badge within 15 days from the date of payment.

Deliveries to Site

Deliveries will not be accepted on-site before the following deadlines:

  • 16th February 2020 for all heavy or outsized items & items requiring rigging
  • 18th February 2020 for space only exhibitors
  • 18th February 2020 for shell scheme exhibitors

All deliveries must be marked up clearly, as follows:

*Exhibitor Contact & Company Name, Hall & Stand Number, Exhibitor Contact Number* AIME & MRO ME 2020
Airlink International UAE / GT Exhibitions
Hall no 2, Dubai International Convention Centre Sheikh Zayed Road, P O Box 34910
Dubai, Unite d Arab Emirates Tel: +971 4 3325334
Attn: Jihad Khoury / William Lobo

Official Freight & Goods Handling Coordinator Recommended Shipping & Freight Forwarding Contractor

GT Exhibitions Ltd
GT House, 25-27 Blackwell Drive
Springwood Industrial Estate
Braintree, Essex, CM7 2PU
United Kingdom
Tel: +44 (0) 1376 567567
Fax: +44 (0) 1376 335034
Contact: Matt Cross
e-mail: Mattcross@gtexhibitions.com

OFFICIAL CONTRACTOR MUST BE USED FOR
THIS SERVICE

Official Contractors Freight & On-Site Goods Handling Agent In Dubai

Airlink International
PO Box 10466
Dubai
United Arab Emirates
Tel: + 971 (0)4 332 5334
Fax: + 971 (0)4 332 5155
Contact: Jihad Khoury
e-mail: j.khoury@airlink.ae

OFFICIAL CONTRACTOR MUST BE USED FOR
THIS SERVICE

Official Freight Contractors Appointed Agent in USA

TWI Logistics
4480 South Pecos Road
Las Vegas, NV 89121-5030
USA
Tel: + 1 702 691 9000 / 9014
Fax: + 1 702 691 9055
Contact: Tyler Hunt
e-mail: thunt@twigroup.com

Please note wearing Hi-Vis vests is mandatory during the build up/ breakdown for everyone entering the halls. Entrance will not be permitted without Hi-Vis vest.

If you do not have your own then you can purchase them onsite for AED 15 per vest.

PPE Recommendations & Compulsory Regulations

The exhibitor and contractor are fully responsible for obtaining insurance protection for his exhibits, property and personnel against all risks as stated in the General Conditions. Equipment should be insured both in transit and on location at the exhibition site for the entire period of the exhibition.

All copies of insurance policies must be uploaded onto the online system before the deadline. Failure to do so will result in exhibitor passes not being issued and access the halls being denied.

Insurance cover should include:

  • PLI (Public Liability Insurance to the value of US$2,000,000)
  • Personal Injury
  • Third Party Claims
  • Expenses incurred and/or losses of any kind, including losses resulting from the abandonment or postponement of the exhibition
  • Medical expenses and baggage cover
  • Value of the stand, including the fittings

If your coverage does not meet our regulations we can issue a policy that is valid from 23rd – 27th February 2020.

  • The cost of the policy is $500 and the payment is acceptable by credit card only
  • This insurance is available to exhibiting companies only, contractors much obtain their own insurance to the required level of cover

For further enquiries please contact the Operations Team on tel: +971 4 603 3300 or email: operations@dubai.aero