March 1-2, 2023
Dubai, UAE
#MROME

Exhibitor Resource Center

Welcome to the MRO Middle East Exhibitor Resource Center. 

For complete information, rules & regulations, event checklist, deadlines and order forms please visit your company portal URL link. If you need this unique weblink resent or have any queries, please contact:

Rebecca Woodhouse
Support Manager, Tarsus
+44(0) 7884 664 942
[email protected]

Arabella Miller
Senior Events Manager, Aviation Week Network
+44 (0) 7739 686 733
[email protected]

BUILD UP:

Monday 27th February 2023

08:00 – 20:00

Access to Site for Space Only Stands

Tuesday 28th February 2023

08:00 – 20:00

Access to Site for Space Only Stands 

Tuesday 28th February 2023

12:00 – 20:00

Access to Site for Shell Scheme Exhibitors

ALL STAND CONSTRUCTION MUST BE COMPLETED BY 18:00 ON TUESDAY 28th February 2023. EXHIBIT SET UP SHOULD BE COMPLETED BY 20:00HRS ON TUESDAY 28th February 2023. FAILURE TO MEET THESE DEADLINES WILL RESULT IN A PENALTY FEE.

OPENING TIMINGS:

 

EXHIBITOR ACCESS

SHOW TIMES


Wednesday 01st March 2023

08:00 – 18:00

10:00 – 17:30


Thursday 02nd March 2023

08:30 – 20:00

10:00 – 16:00

REGISTRATION OPEN TIMES:

Tuesday 28th February 2023

08:00 – 17:00

Wednesday 01st March 2023

08:00 – 17:30

Thursday 02nd March 2023

08:00 – 15:00

TO REDUCE TOUCH POINTS AT THE DUBAI WORLD TRADE CENTER, ALL EXHIBITORS MUST PRINT THEIR BADGE EITHER AT HOME OR AT THEIR OFFICE. YOU WILL RECEIVE A NOTIFICATION WHEN THIS SERVICE IS AVAILABLE, AND YOU WILL BE ABLE TO LOGIN ANYTIME TO REPRINT IF REQUIRED.

SHOW EVENT:

Wednesday 01st March 2023

10:00 – 11:00

Official Opening & VIP Tour, DWTC

BREAKDOWN:



Thursday 02nd March 2023

16:00 – 16:30

Removal of hand-held goods only



Thursday 02nd March 2023

16:30 – 23:59 

Breakdown Period

Friday 03rd March 2023

08:00 - 18:00

All exhibits to be removed from the exhibition halls

ALL EXHIBITS STAND FITTINGS AND WASTE MUST BE CLEARED FROM THE SITE BY 18:00 ON FRIDAY 03RD MARCH 2023. FAILURE TO MEET THIS DEADLINE WILL RESULT IN A PENALTY FEE. ANYTHING LEFT IN THE HALL AFTER THIS TIME WILL BE TREATED AS WASTE

GES is the General Service Contractor for MRO Middle East.

Electrics / Futniture / Carpet / Graphics / Water & Waste
Global Experience Specialists
W: https://www.ges.com/
T: +97148855448
E: [email protected]

AV
Almoe
T: +971 4885 5300
Order Form: mro-aime-23-audio-visual-order-form-fillable-pdf.pdf (tarsusportal.com)

Catering
Dubai World Trade Centre (DWTC)
Exhibitor Services
T: +97143893899
E: [email protected]

Cleaning
Dubai World Trade Centre (DWTC)
Exhibitor Services
T: +97143893899
E: [email protected]

Floral
Blooms
Romeo Baguio
T: +97143946094
E: [email protected]

Internet / WiFi
Dubai World Trade Centre (DWTC)
Exhibitor Services
T: +97143893899
E: [email protected]tplus.ae

Insurance
Rebecca Woodhouse
Support Manager, Tarsus
+44(0) 7884 664 942
[email protected]

Rigging
Dubai World Trade Centre (DWTC)
Exhibitor Services
T: +97143893899
E: [email protected]

Shipping / Deliveries / Storage
Please visit Shipping / Deliveries / Storage section below.

Temporary Staff
VIBES
Thusitha Rajamuni
T: +97126434440
E: [email protected]

Exhibitor Badges must be ordered through the exhibitor portal.

Badges will be print-at-home for this event. 

You have the option to register your staff or to invite them to register themselves.  To register, you will need a unique email, and a unique cell phone number. Once registered you will receive a confirmation email with instructions on how to print your badge at home. 

Exhibitor badges

These badges are for your staff and allow access to the site during build-up, breakdown and show opening hours.  You have been an allocation of badges based on your stand size.  You can register using the link at the bottom of this page. If you need more exhibitor badges, please contact our team. 

Contractor badges 

Contractor Badges are issued by Dubai World Trade Centre directly and are not available from the MRO ME & AIME 2023 organisers. 

Contractors will only be allowed access into the halls during the show opening times if they need to attend to a stand due to an urgent or safety situation. Otherwise, any other work must be carried out after opening hours. 

Temporary Contractor Badges

Local Contractors (UAE Based) Individual Application

  • All contractor staff must report to the cashier's cabin at the Main Contractor Badge Cabin located opposite Hall 8, Sheikh Saeed Hall Cabin, Sheikh Maktoum Hall Cabin and Main Service Yard Cabin to receive a temporary contractor badge in exchange for a valid proof of identity (Emirates ID) which will be kept temporarily at the cashier's cabin until the contractor badge is returned.
  • Each contractor badge costs AED 21.00 and is valid for one day only (from 00:01 to 24:00).
  • A fee of AED 250.00 will be charged for any lost contractor badge.
  • An additional AED 20.00 will be charged per day for failing to report or return the contractor badge in the cabin.

International Contractor Badges (non-UAE based)

  • All contractor staff must report to the cashier's cabin at the Main Contractor Badge Cabin which is (24/7) operation or Hall 6.1 during build-up/tear down and timing is 8am to 8pm only to obtain a temporary contractor badge in exchange for a passport copy.
  • The badge will be valid for a maximum of 15 days.
  • A charge of AED 205.00 per badge applies; this AED 205.00 charge represents an entrance fee of AED105.00 and a refundable deposit of AED105.00.

The refundable deposit can only be claimed upon returning the badge within 15 days from the date of payment.

Contractor Badge Collection Points

DWTC contractor badges can be collected at the following locations:

  • International and local contractor badges: Cashier's cabin at the entrance gate of the service yard.
  • Local contractor badges only: Cashier's cabin at the entrance gate of the service yard.
  • Pick-up drivers delivering goods: Loading docks of Sheikh Maktoum, Sheikh Rashid and Sheikh Saeed Halls.

This facility will only be in operation upon prior approval and applies to local contractors only.

Please note

  • Badges must be visible at all times.
  • Access for stand equipment and contractors is only allowed via the back of the halls through the marshalling yard.
  • No materials or industrial trolleys are permitted through the front doors of the halls

NEW for 2023 - Dubai World Trade Centre has introduced a stand submission fee for all space only stands as the Venue Infrastructure Team will now review and approve space only stands. This is in place to enhance health & safety and to mitigate the risks involved with space only stand construction. The fee is USD $140 and can be paid for via credit card or bank transfer.

You will be expected to produce a professionally built custom stand with a high level of finish and safety compliance and one that is in line with the high-quality, professional nature of the event

Permission to Build is only an authorisation to start building the stand - regular checks will be made on each stand to ensure the appropriate use of materials, structural integrity, etc. If our safety advisors are concerned about the above in any way, we reserve absolute right to terminate any stand construction.

Please refer to the exhibitor portal for full rules & regulations.

Stand Submission for approval 

All stand plans need prior approval. Please upload the following as part of your submission via the portal:

  • Heights, widths and lengths of structure
  • Full final visuals of structure/stand.
  • Staircase details including hand rails (Double Deck Stands)
  • Risk Assessment (RA) & Method Statement (MS)
  • Contractor details form 
  • Contractors Insurance PLI (Public Liability Insurance) copy to the value of USD2,000,000.
  • Details of any exhibits with moving parts, together with how they are to be guarded against causing injury.
  • Full Structural Calculations: load bearings, beams & columns working to the venue codes in Structural Calculation/ Performance Specifications for complex stands section. (Double Deck Stands)

Each Shell Scheme stand will receive the following:

  • GES Square Profile Stand Frame (2.5mH)
  • White Foamex infill panels (2.5mH)
  • Blue carpet
  • 3 x White metal Hallide spotlights
  • 1 x 3 – pin Electrical Socket
  • Vinyl cut exhibitor name and stand number in English
  • Show Logo

Click here to view a visual of an example shell scheme stand.

The official on-site freight handler are GT Exhibitions Ltd & Airlink International and will be the only companies authorised to perform lifting and fork lifting in the hall. Stand build contractors and exhibitors will not be permitted to operate any lifting or access equipment. Any unauthorised lifting or access equipment will be removed from site.

For further information on delivery, transportation and removal of exhibits please contact them directly. 

Click here for shipping guidelines & tariffs.

Deliveries to Site 

Deliveries will not be accepted on-site before the following deadlines:

  • 27th February 2023 for all heavy or outsized items 
  • 27th February 2023 for space only exhibitors
  • 28th February 2023 for shell scheme exhibitors

All deliveries must be marked up clearly, as follows:

     *Exhibitor Contact & Company Name, Hall & Stand Number, Exhibitor Contact Number*
     MRO ME & AIME 2023
     Airlink International UAE / GT Exhibitions 
     Hall no 2, Dubai International Convention Centre 
     Sheikh Zayed Road, PO Box 10466
     Dubai, United Emirates 
     Tel:+971 4 3325334
     Attn: William Lobo

Please ensure that your exhibit materials are in the hall at least 24 hours prior to the official opening of the show. Exhibit materials, including brochures, posters and samples etc. being brought to the halls after this time will not be permitted through the front main entrance doors. Only hand carried items may be brought into the hall during show open hours. Any items requiring a trolley or pallet truck must wait until after the show has closed. 

For security reasons the Organisers are not able to accept deliveries on behalf of exhibitors.  

Heavy Exhibits & Outsized items 

27th February 2023 is the time designated for the movement and installation of heavy or outsized items. Exhibits in excess of 2000kg or measuring more than 2.5m in length, width or height will need to be positioned during this time period. It is the exhibitor's responsibility to make provision to ensure that these items are on-site and positioned during this time. Please liaise with the official freight handling contractor - GT Exhibitions Ltd & Airlink International for further details.

Storage

NO excess stock, literature or packing cases may be stored around or behind your stand, due to the materials being a fire risk.  Alternatively, you need to make the provision to build a storeroom into your stand design.

Airlink International
William Lobo
T: +97143325334
E: [email protected]

GT Exhibitions Ltd
Matt Cross
T: +441376567567
E: [email protected]

TWI Logistics - Appointed Agent in USA
Tyler Hunt
T: +17026919000
E: [email protected]

The Event Organisers cannot accept responsibility for damage to stands or loss of property on any stand or anywhere else at the exhibition, or during its delivery/removal from the building for any reason whatsoever. 

The organisers are not responsible for any loss sustained by exhibitors from fire, theft, damage for any reason, or for personal injury or loss to or by any person employed by the exhibitor or third parties.

You should obtain insurance coverage for materials in transit to and from the venue and for the duration of the event. 

If you have public liability insurance

Exhibitors must provide a valid certificate of insurance to the organiser that includes the following:

Public liability:  standard cover US$2,000,000 (or local currency equivalent amount) for any one occurrence; legal liability of the exhibitor to pay compensation, legal costs, and expenses as a result of accidental death or injury to a third party or damage to their property at the venue.

If you don't have public liability insurance

You can buy a certificate that is valid from 27 February - 03 March 2023. This is available to exhibitors only. Contractors must have their own insurance to the required level of cover

  • US$550 per company

You are only covered from the day payment is received and this can be purchased on the exhibitor portal.